Privacy Protection

299brt Privacy Policy — Your Data Is Safe With Us

When you register with 299brt, you provide certain information. This page gives a full breakdown of what is collected, where it is stored, and whether it is ever shared with third parties.

Last Updated: January 2026
Identity Information Payment Information Device information Location data Usage data
Privacy Policy at a Glance
Your data is never sold
Secured with 256-bit SSL encryption
Only necessary data is collected
You have the right to request deletion of your data
Limited and controlled sharing with third parties
Cookie Controls Are in Your Hands

Core pillars of data protection

How 299brt protects your privacy

End-to-end encryption

Every piece of data sent to 299brt is protected with 256-bit SSL/TLS encryption. Whether it's a deposit, withdrawal, or personal details — nothing travels over an unsecured channel.

Secure data storage

Member data is stored on encrypted servers in line with international standards. Regular security audits are conducted to prevent any data leaks.

Minimal Data Collection

299brt only collects information that is strictly necessary to provide its services. No unnecessary personal data is ever requested or stored.

Data is never sold

Your name, contact details, or payment information is never sold to third parties. No data is shared with advertisers or data brokers.

Cookie controls

When you first visit the site, you'll have the option to set your cookie preferences. You can keep only the essential cookies and turn off the rest at any time.

Regular policy updates

Our privacy policy is updated to keep pace with changes in technology and law. Members are notified by email or SMS whenever changes are made.

1

What Information We Collect

299brt collects data in two ways — information you provide directly, and data collected automatically through your use of the platform.

Information you provide directly:

  • At registration: full name, mobile number, email address, and date of birth
  • For KYC verification: national ID card, passport, or driving licence details
  • For payments: mobile banking number (bKash, Nagad, Rocket)
  • Information you share when contacting support

Automatically collected data:

  • IP Address & Location (Country Level)
  • Device type, operating system, and browser information
  • Login timestamps, session duration, and pages visited
  • Betting & Game History
299brt never directly stores your bank card number. Payment details are held in tokenized form on the secure servers of the relevant payment gateway provider.
2

How your collected data is used

299brt uses your data primarily to improve our services and ensure security. The specific purposes for each type of data are outlined below.

  • Identity information used for account creation, verification, and management
  • Payment information used to process deposits and withdrawals
  • Device and IP data analysis for fraud detection and prevention
  • Usage data used to tailor bonus and promotion offers to your preferences
  • Conversation history analyzed to improve support services
  • Monitoring gameplay patterns to promote responsible gaming
  • Transaction records retained to meet legal obligations
3

Sharing data with third parties

299brt never sells your data. However, limited information may be shared with trusted parties in certain specific circumstances.

  • Payment providers: Minimal data shared with relevant mobile banking services solely to process transactions
  • Game Provider: Session data shared with providers such as Evolution and Pragmatic for game access
  • Law enforcement: Required information disclosed to government authorities under lawful orders — only where legally obligated
  • KYC Provider: Trusted third party for identity verification — limited strictly to the verification process
All third parties contracted with 299brt are required to comply with international data protection standards. They are not permitted to use your information for their own purposes.
4

Cookie usage policy

The 299brt website and app use cookies — small data files stored in your browser that help improve your experience on the site.

  • Essential cookies: Required for login sessions and security — these cannot be disabled
  • Functional cookies: To remember your language preference and theme settings
  • Analytics cookies: To understand which sections of the site are most visited — can be disabled
  • Marketing cookies: To show you relevant offers — with full control in your hands

You can update your preferences at any time through your browser settings or the cookie settings panel on the site.

5

Data Protection Measures

299brt uses industry-leading technology to protect members' data.

  • 256-bit SSL/TLS encryption — applied to all data transfers
  • Sensitive data stored on servers with AES-256 encryption
  • Two-Factor Authentication (2FA) available
  • Real-Time Fraud Detection System
  • Regular third-party security audits
  • Restricted staff access — employees can only view data relevant to their role
SSL Secured AES-256 2FA Available 24/7 Monitoring
6

Your rights

As a 299brt member, you have a number of important rights over your own data.

👁️
Right of access

Your right to know what information we hold about you and to receive a copy

✏️
Right to Rectification

Your right to request corrections to inaccurate or outdated information

🗑️
Right to Erasure

Right to request deletion of your data under certain circumstances

🚫
Right to Object

Right to object to the use of your data for marketing purposes

📦
Right to data portability

Right to receive your data in a machine-readable format

⏸️
Right to Restriction

Right to request restriction of data processing while an investigation is ongoing

To exercise any of these rights, email us at support@299brt.ws or reach out via live chat. We will respond within 30 days.
7

How Long We Retain Your Data

299brt does not retain data longer than necessary. However, certain information must be kept for a specified period to meet legal requirements.

  • While your account is active: all data is retained
  • After account closure: financial transaction records retained for 5 years
  • KYC documents: 5 years after account closure (legal requirement)
  • Support conversations: 2 years
  • Cookies & Session Data: Deleted after the session ends
8

Policy changes & notifications

299brt may update this privacy policy from time to time. Members will be notified in advance via their registered email or SMS whenever significant changes are made. The "Last Updated" date at the top of the page is always kept current.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree, you may request closure of your account.

9

Contact Us About Privacy

For any questions, complaints, or requests regarding data protection or this policy, please get in touch with us.

  • Email: support@299brt.ws (Subject: Privacy Request)
  • Live chat: 24/7 support in Bengali
  • WhatsApp: find the number in Settings after logging in
Privacy requests are typically responded to within 7 business days. Complex cases may take up to 30 days.

Where your data goes

A Simple Overview of 299brt's Data Flow

You
SSL Encryption
299brt Servers
Payment Gateway
Game Providers

Only the minimum necessary data is shared with third parties. Your information is never sold.

Play in a Safe Environment at 299brt

Your privacy is our top priority. With SSL encryption, KYC protection, and minimal data collection, 299brt is one of the most secure gaming platforms in Bangladesh.

Frequently Asked Questions

Live Casino & App Support

After logging in, go to the "Live Casino" section from the top menu or homepage. There you'll find Baccarat, Roulette, Blackjack, and other table games. Click on your preferred table to start the live stream — you'll see a real dealer on screen. To place a bet, select your chip amount from the panel at the bottom, then click on your preferred betting spot on the table. Bets must be placed within the allotted time before each round begins — a countdown timer will be shown on screen. For the best mobile experience, keep your screen in landscape mode while playing.

First, fully close the app and reopen it. If the issue persists, clear the app cache from your phone's settings — on Android: Settings → Apps → 299brt → Clear Cache. To update, uninstall the app and download the latest APK again from the 299brt platform page. iOS users can add the site to their home screen via Safari as a PWA using "Add to Home Screen" — this always loads the latest version. You can also access all features directly in your mobile browser at 299brt.ws without downloading the app at all. If the problem continues, contact us via live chat and include a screenshot.
বাংলা